Software developers will not be safe from the wrath of Gen AI, unless they learn how to tame and ride this big tiger. To ensure that software developers remain valuable in the age of generative AI, they need to work on some strategies. And these are not very difficult to understand or practice.

Customer service has long been plagued by inefficiencies, long wait times, repetitive inquiries, and disjointed workflows. Customers often find themselves repeating the same issue to multiple agents, while service teams struggle with manual processes, disconnected data, and time-consuming workflows.

When choosing a company to work for, it's natural to ask yourself: "Will I be valued here? Will I have the opportunity to grow and make a difference?" At Infoglen, those questions are at the heart of everything we do.

Infoglen is a Salesforce partner that helps organizations harness the power of innovation and drive sustainable growth. We believe that this creates a ripple effect of benefits for individuals and economies.

We often view markers of business success either in terms of rising profits or awards, titles and recognitions bestowed upon organizations.

Come explore how we can transform your business, at the Salesforce event of the year

Salesforce has developed a platform & an ecosystem which is loved by both Business & technology communities.

Lead management can be as simple as keeping a list of your 20 prospects in an Excel sheet, or as complex as managing data with millions of Leads.

Customer-centricity dynamically evolves with our fast-paced lifestyles and with well-informed, data driven customers.

Lead Scoring is a Sales and Marketing methodology that ranks leads, to determine sales readiness and their business worth to the organizations.

Machine Learning is the method of data analysis that automates analytical model building and has a solution to a wide range of business challenges.

When I was writing this article, I found myself reflecting on what was it that had not been discussed before—what was yet to be highlighted in the pursuit of creating a more equal world ? I’m sure what I’m about to talk about today isn’t anything you haven’t heard before. But that’s exactly what makes this conversation so important.

The pressure on our planet is greater than ever. Businesses hold the power to drive transformative change by embracing sustainability as a core value. This isn’t just a trend; it’s a movement.

In our journey to reaching the Crest (Gold) partnership status, customer satisfaction hasn’t just been a goal for us – it's a commitment, a promise.

In today's fast-paced business environment, it is more important than ever for companies to prioritize the well-being of their employees.

Welcome to a blog series, where we will embark on a journey to revisit and dig deep into our nine core values, that together act as a source of energy and light, driving us towards success.

What Salesforce.com offers can be categorized into two main areas: Business Products and a PaaS Platform.

If an App can deliver quality food to your door with minimum clicks – that App is a hero to the user, the investor and the stock market.

Salesforce, a leading CRM provider, has taken advantage of the advancement in the machine learning arena by developing Salesforce Einstein.

When an organization is empathetic towards women, it is empathetic towards everyone. It helps employees feel more motivated & secure.

Chat Bots are empowering customer support by prioritizing customer issues, generating relevant replies for each case, and helping resolve cases faster.