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Uncover intelligent data, and optimize your key business processes, fast & easy!

Introducing Infoglen Pulse

A revolutionary product geared towards optimizing business processes, with the power of data & insights, on the native Salesforce platform. Infoglen Pulse is a fast, easy and secure way to improve your process health, efficiency & lifecycle.

Whether you want to quantify your business health, measure gaps in your team’s productivity, or look for intelligent data insights to support key process enhancements - Infoglen Pulse is here to assist!

With a highly intuitive & user-friendly UI, Infoglen Pulse can get you started on your process enhancement journey with just a few clicks. Designed to work with your heavily customized Salesforce instance, Infoglen Pulse blends with your existing automations.

Happy Optimizing!!

Pulse Features

Standard & Custom Object Aging

Track & report the age of all standard or custom objects including case, lead, and opportunity at every stage with the ability to choose your own business/regular hrs

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Configure SLAs according to the business operations and assign values to each status and identify which records have exceeded the set limits

SLA
Configuration

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 Unlimited
Data Retention

Track field history of unlimited fields per object with unlimited data retention and overcome Salesforce’s governor limit

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Threshold Definition

Define different thresholds for your sales & service processes at different stages and derive performance insights

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Derive metrics on inbound & outbound emails for tracked objects, and count the total number of emails sent & received

Email
Tracking

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Non-Disruptive Design

The application does not interfere with any of the existing automation on standard or custom objects

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Measure and record the First Response Time on leads/cases in both business & total hrs

First Response Time

Define different thresholds for your sales & service processes at different stages and derive performance insights

Pulse
Reports

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Highly Scalable Architecture

The application is designed to support heavily customized environments and large data volume instances with minimal performance impact

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Talk to Our Experts Now!

Thank you for your interest. We'll get in touch shortly.

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