Infobuzz June Newsletter 2024

MONTHLY NEWSLETTER, VOL 05, ISSUE 6 - JUNE 2024

Leaderspeak

Welcome Aboard

From Crest to the Core

Leaderspeak

Bite the Bullet

If you are like most people today, you will find yourself with too much to do and too little time. As you struggle to catch up, new tasks keep rolling in, like a relentless barrage of bullets. Because of this, it often feels impossible to complete everything on your to-do list.

However, there is a powerful formula that you can use for the rest of your life, for setting and achieving goals : "Think on paper."

This method allows you to prioritize your tasks effectively, ensuring that the most critical ones are addressed first. By breaking down larger goals into manageable steps, you can make consistent progress without feeling overwhelmed.

Additionally, regular review and adjustment of your goals help you stay on track and adapt to changing circumstances.

Follow these seven steps and you can tackle all your tasks efficiently:

Decide exactly what you want.
Think on paper. Write it down.
Set timelines and deadlines for your goals.
List everything you think is required to achieve your goal.
Plan and organize your list by assigning priority and sequence.
Take action immediately. Start working on your plan right away.
Keep pushing forward. Complete at least one task every day that moves you toward your goal.

Goals are the fuel in the furnace of achievement. The bigger and clearer your goals are, the more excited you get about achieving them. This is the power of written goals—it enables you to tackle your tasks head-on every single day.

Checklist

Take a sheet of paper and list ten goals you want to accomplish this year and next year. Write your goals as if a year has already passed and they are now a reality. Use the present tense so your subconscious mind immediately accepts them. For example, "I earn x number of dollars per year by this date" or "I weigh x number of pounds by this date."
Review your list of ten goals and select the one that, if achieved, would have the greatest positive impact on your life. This exercise could change your life!

Sohil Shah

Solution Architect

Welcome Aboard

Bhupesh Paliwal

Salesforce Consultant,

Indore

Your Favorite Quote: “The future depends on what we do in the present”.

If you write a book on your life, what would be the title:

Opportunity: Don't Let it Go.

What are you looking forward to at Infoglen:

I look forward to the innovative projects, growth opportunities, and new certificate at Infoglen as a Salesforce developer.

Deepak Chopra

Senior Salesforce Consultant,

Delhi

Your Favorite Quote: "It does not matter how slowly you go, as long as you do not stop".

If you write a book on your life, what would be the title:

Life of a 90s Kid.

What are you looking forward to at Infoglen:

People and it's amazing, inspiring culture.

Laiba Sagheer

Program Analyst,

Aligarh

Your Favorite Quote: "Everyday is a chance to be better".

If you write a book on your life, what would be the title:

Divine Threads.

What are you looking forward to at Infoglen:

Improvement in my own self, networking and growth.

Varun Kovuri

Associate Salesforce Consultant,

Gurugram

Your Favorite Quote: “It always seems impossible until it's done".

If you write a book on your life, what would be the title: Rising with Purpose: A Journey of Discovery and Impact.

What are you looking forward to at Infoglen:

I am looking forward to join Infoglen because it offers a fantastic opportunity for me to learn and grow as a professional. I am eager to gain hands-on experience and develop my skills in Salesforce platform. I'm excited about the prospect of collaborating with talented professionals and contributing to impactful projects. I believe this role will enable me to grow in my career.

Katyayanee Behera

Salesforce QA,

Rohtak

Your Favorite Quote: 'Trust on your efforts and yourself".

If you write a book on your life, what would be the title:

Still have to work more on myself to reach a point when a book can be written.

What are you looking forward to at Infoglen:

Collaborative work and flexibility in work.

Ankit Garg

Senior Salesforce Consultant,

Delhi

Your Favorite Quote: "The only limit to our realization of tomorrow is our doubts of today".

If you write a book on your life, what would be the title:

Life of Dreams.

What are you looking forward to at Infoglen:

Growth opportunities.

Priya Varshney

Senior Technical Recruiter,

Gurugram

Your Favorite Quote: The only way to do great work is to love what you do". – Steve Jobs.

If you write a book on your life, what would be the title:

Kindness - It Costs Nothing.

What are you looking forward to at Infoglen:

As a talent acquisition professional, I am eager to join Infoglen to leverage my expertise in recruiting top-tier talent. I look forward to aligning skilled individuals with Infoglen's dynamic projects and fostering a culture of collaboration and team bonding. I am excited to contribute to the company's supportive environment, ensuring that new hires integrate smoothly and thrive within the team.

Kulsoom Ahmad

Salesforce Business Analyst,

San Jose

Your Favorite Quote: "Success is to be measured not so much by the position that one has reached in life as by the obstacles which he has overcome". - Booker T. Washington .

If you write a book on your life, what would be the title:

Past, Present, and Future: Where I've Been and Where I'm Going.

What are you looking forward to at Infoglen:

I am looking forward to being part of innovative new projects and the opportunity for personal and professional growth by learning from so many talented people.

From Crest to the Core

The Foundation for Collaboration

Aamena Ahmad

Senior Content Analyst

In today's fast-paced business environment, it is more important than ever for companies to prioritize the well-being of their employees.

In order to attract and retain top talent, organizations must not only offer competitive salaries and benefits, but also foster a culture that values the health, happiness, and work-life balance of its team members and addresses these very human needs.

In our last two blogs, we have talked about our people-first approach covered by our two core values, which highlighted the kind of talent we look for and then our focus on creating safe & inclusive spaces for our team members.

But here we are going to focus on another element which we believe is essential to lay down the foundation of collaboration.

Aiming to Collaborate

Support each other in achieving better health, happiness, and work-life balance, while having a lot of fun together.

We are not shy to include something not often covered by organizational core values – having fun. We take the saying “All work and no play makes Jack a dull boy” seriously. We are always looking for ways to create a workplace that is not only productive and efficient, but also enjoyable and fulfilling for everyone involved. When work practices support individuals in their efforts to maintain a healthy work-life balance, they are more likely to be engaged, motivated, and committed to their work, and be creative, innovative, and resilient in the face of challenges - all of which are ingredients for healthy, vibrant and sustained collaboration. Our belief is that when people are energized and happy in a group or space, their capacity to be open, share and offer support grows.

To promote employee wellbeing, happiness and an element of fun at work, we have several practices in place:

Employee Wellbeing Webinars

We offer access to employee wellbeing webinars that promote physical activity, healthy eating, and stress management. These webinars are conducted by experts on topics like preventing digital burnout, managing stress, understanding office ergonomics, building the habit of meditation, etc.

Flexi-Glen Model

We offer work-from-home flexibility, and allow flexible work schedules, while also placing value on in-office collaboration, engagement, ideation, & innovation to help employees balance their work with their personal responsibilities.

Meet-ups & Hobby Clubs

Having fun together as a team is critical for building resilient teams. When employees feel connected to their colleagues and enjoy spending time together, they are more likely to be collaborative, supportive, and productive. This can take many different forms, from team-building activities and social events to company-sponsored volunteer opportunities and community service projects. Our Infoglen Hobby Clubs, like the Travelling Club, CSR Club, Book Club, and others, allow employees to disconnect from work and engage in activities they enjoy, while also fostering a sense of community and belonging within the workplace.

Ultimately, the core value of supporting each other in achieving better health, happiness, and work-life balance, while having a lot of fun together is about creating a workplace that values the whole person. It is about recognizing that employees are not just cogs in a machine, but individuals with unique needs and aspirations, who have a lot to offer to each other and the larger organization. By prioritizing the well-being of our team members, we can create a culture of collaboration, engagement and innovation that benefits everyone involved.

Webinars

Dharna

Counselor

The Yoga Institute

Mastering Mindfulness : Boosting Productivity at Workplace

On 7th June, Infoglen organized a webinar ‘Mastering Mindfulness :Boosting Productivity at Workplace’. The webinar was led by Dharna, certified yoga teacher and counselor from “The Yoga Institute”. The session aimed to help participants to know:

Stress reduction

Improved decision-making

Enhanced productivity

Practical techniques for well-being

Priya Kaushik

Founder & CEO

The Rewired Thought

Mastering Mindfulness : Supercharge your mind for success

On 14th June, Infoglen organized a webinar ‘Mastering Mindfulness : Unlock your brain’s potential and supercharge your mind for success’. The webinar was led by Priya Kaushik, Founder and CEO of the Rewired Thought. The session aimed to help participants to know:

Understand what neuroplasticity is and how it works

Learn practical exercises to enhance your brain’s abilities

Discover ways to stay motivated and continuously improve

Understand the science behind daily habits that promote brain health and continuous improvement

Sonali Patil

Founder

Realone Definomics

Understanding NFT’s (Non-Fungible Tokens) : A Beginner’s Guide

On 28th June, Infoglen organized a webinar ‘Understanding NFT’s : A Beginner’s Guide’. The webinar was led by Sonali Patil, Founder of Realone Definomics Academy. The session aimed to help participants to know:

Grasp the basics of NFT’s and their unique value

Learn how NFT’s are created and stored securely

Explore NFT uses in art, music and more

Understand how to easily buy and sell NFTs

(An NFT is a digital asset that can come in the form of art, music, in-game items, videos, and more. They are bought and sold online, frequently with cryptocurrency, and they are generally encoded with the same underlying software as many cryptos.)

Infoglen Events

HackaGlen 2024

Infoglen has announced HackaGlen 2024, an opportunity to unleash innovation by exploring AI, Data Cloud, Loyalty Cloud, Lead-to-Cash, Spiff and other similar innovations in Salesforce. Explore AI's potential, collaborate with colleagues, and develop impactful solutions.

Here are the details of the much awaited hackathon

Important Dates:

Nomination Start Date: July 1, 2024
Nomination End Date: July 31, 2024
Prototype Submission Deadline: September 23, 2024
POC Presentation: October 1, 2024
Results Announcements & Prize Distribution: October 4, 2024

Key Rules:

This hackathon is open to all company-wide employees, including non-technical &
onsite staff
The duration of hackathon is 3 months (July 01 - October 01)
Hackathon will conclude with a Proof of Concept demo presentation to the juries
You can either participate individually or form a team of up to 3 members
You can avail mentorship from our team of experts
You are required to share bi-weekly progress updates with your mentors and/or organizing team

For any queries or further information, please reach out to pankaj@infoglen.com and minhaj@infoglen.com.

Success Story

Closing Deals Faster: Gridspace's Salesforce Optimization Success with Infoglen

About The Client

Gridspace is a California-based company that specializes in providing superior machine talent for patients, customers and businesses to make conversational care readily available. The company’s software makes it easy for contact centers and developers to quickly understand customer requests, synchronize agent responses and drive successful outcomes.

Problem

Gridspace faced major operational issues due to outdated processes, inefficient CPQ and taxation systems, and a cumbersome deal creation process. They struggled with data consistency, poor documentation, and underutilization of Salesforce for contract management. Information was fragmented across various platforms, and manual calculations for partner deal percentages led to errors and inefficiencies. Additionally, the poor layout of user records hindered UI quality and operational efficiency.

Solution

Optimized CPQ: Streamlined and automated the CPQ process with validation rules, flows and workflows.

Auto Renewals: Introduced an automated approval process to eliminate the risk of overlooking critical quote renewal steps, ensuring a smoother and more efficient workflow.

UI Enhancement: Improved record layout and UI for better visibility and readability.

Partner Deal Management: We streamlined partner deal percentage calculations by introducing an account-level percentage entry system in Salesforce. This customization reduced manual effort, improved accuracy, and ensured that criteria-driven percentages were automatically applied, enhancing the efficiency of the quoting process.

Tax Management: Implemented custom price rules to customize the taxation system to accommodate various criteria, allowing admins to apply taxes specifically to products, customers, states, and more. This customization replaced a rigid, one-size-fits-all approach, enabling precise and adaptable tax calculations.

Deal Management: We made managing deals simpler by creating a user-friendly system in Salesforce. We did this by customizing the Salesforce platform, adding new features, fields, and workflows that allowed Gridspace to track multiple sales reps and deal stages automatically, reducing the need for paper documents. This customization was accomplished by using Salesforce's custom objects, fields, flows, and validation rules.

Contract Management: By linking contracts to customer accounts in Salesforce, we've achieved a comprehensive view of contract data for Gridspace, including signing dates and involved parties, ensuring transparency and easy access to critical information.

Documentation: We solved the problem of missing documents and a disorganized system by creating a clear and organized way to store and validate important information, making everything easier and more accurate.

Poll Power

The Poll Power section brings to you the results of polls conducted by Infoglen on LinkedIn, where active Salesforce and CRM community members weigh in on all kinds of topics related to Salesforce.

Dive in to see what is the most important factor for your CRM in the next 5 years.

What's Cooking?

No Bake Mango Cheesecake

By Bakewithshivesh

Today, We are thrilled to share with you all a recipe that captures the essence of summer in every spoonful - no bake mango cheesecake with mango jelly, coconut jelly, and juicy mango chunks.

Ingredients

For the base:

20-25 digestive biscuits
¾ cup melted butter (175 grams)

For the cheesecake batter:

1½ cups cream cheese (345 grams)
1 cup mango puree
1½ cups whipped cream (¾ cup whipping cream, beaten to stiff peaks)
Mango jelly for topping

Directions

Grind the biscuits into fine crumbs and mix them with melted butter until the mixture resembles wet sand. Press this mixture into the bottom of an oval dish and refrigerate to set.
In a mixing bowl, whisk together softened cream cheese, mango puree, and whipped cream until smooth and creamy.
Pour the cheesecake filling over the set biscuit crust in the dish, spreading it out evenly. Refrigerate for at least 7-8 hours or until firm.
Prepare the mango jelly according to the package instructions and pour it over the set cheesecake filling. Refrigerate again until the jelly is fully set.
Once set, slice and serve this refreshing no-bake mango cheesecake chilled.