Field Service

Deliver an efficient on-site service — optimize schedules, assign jobs intelligently, and create work orders from any case, fast.

Our Implementation

We help you deliver exceptional on-site services & experiences. We connect your agents, on-field staff, and customers on one intelligent field service management platform, offering you: 

  • Skill-based technician routing

  • Customized & automated appointment scheduling that's accessed via mobile apps & your website

  • Live location-tracking to monitor the status of your reps & technicians to know if they are idle, traveling, or working

  • Dynamic forms to capture feedback, automated pre- & post-session follow up emails, and customer surveys

  • Resource capacity planning, based on historical data of demand in Salesforce

  • Virtual consulting sessions with advanced integrations with Google Calendar & Meet, and third-party / internal systems

Source: Salesforce

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Our Clients

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...and many
More...
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Talk to Our Experts Now!

Thank you for your interest. We'll get in touch shortly.

 
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