Infoglen’s mission is to help enterprises deploy & adopt new-age digital technologies like AI/ML & advanced analytics, to help them connect better with customers via deeper insights, understand customer sentiments by offering them the best answers & info quickly, and help the staff achieve more with their efforts & time
via intelligent case classifications, smart recommendations, etc.
Build a deeper bond with customers with deep insights based on past interactions, and provide personalized experiences
Prioritize leads, campaigns & cases to improve business win %
Design next steps; build predictive models for many use cases like customer churn, match offers with right customers, etc.
Discover linguistic patterns to improve customer interactions via sentiment analytics, thus improving NPS/CSAT
Increase team productivity with smart bots across channels
Strengthen brand image using image recognition, that recognizes your brand across social media platforms, etc.
Einstein Analytics Client Stories
Water Treatment Technology
Innovated Ecolab’s e-commerce solution to simplify coordination between managers & technicians and boost customer satisfaction
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